Straightforward from the start
From roof problem to clear next step.
A practical enquiry process designed to collect the right information before work begins.
The process
Four simple stages.
1
Tell us what you need
Choose the service, describe the problem or project, and provide your suburb.
2
Share clear photos
Send wide photos of the whole roof plus closer images of damaged or concerning areas.
3
Discuss the assessment
Bekkie can advise whether more information or an on-site discussion is needed before quoting.
4
Approve the scope
Confirm the agreed work, timing and quotation before the project starts.
Clear information saves time.Photos help identify what needs attention.
Photo checklist
What to send on WhatsApp.
Whole roof
A wide photo from the front and, where possible, another angle from the side.
Problem areas
Closer photos of leaks, worn thatch, damaged edges or areas you are concerned about.
Access and location
Mention the suburb, roof height and anything that may affect access to the work area.
